Terms of service

Aura Charms – Terms of Service

Last updated: September 30, 2025

Welcome to Aura Charms! The terms “we,” “us,” and “our” refer to Aura Charms. We operate this store and website, including all related content, features, products, and services (the “Services”). Aura Charms is powered by Shopify, which enables us to provide the Services to you.

By visiting or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. Please read them carefully. If you do not agree, you should not use our Services.

1. Access and Accounts

  • You represent that you are at least the age of majority in your state or province of residence.

  • You may be asked to provide information such as your name, email address, billing, and shipping details. You agree this information is accurate and up to date.

  • You are responsible for maintaining the security of your account and any activity that occurs under it.

2. Our Products

  • We strive to display products as accurately as possible, but colors or appearance may differ by device and screen settings.

  • Product descriptions and prices may change without notice. We may discontinue items or limit quantities at our discretion.

  • We cannot guarantee every item will meet personal expectations.

3. Orders

  • When you place an order, you make an offer to purchase. Orders are accepted once payment is processed and confirmed.

  • Aura Charms reserves the right to cancel or refuse any order. If this occurs, we will attempt to notify you using the contact details provided.

  • Purchases are for personal use only, not for resale or export.

  • Orders are subject to our Refund Policy.

4. Prices and Billing

  • Prices are listed in U.S. dollars unless otherwise noted. Taxes, shipping, and handling may be added at checkout.

  • You agree to provide current, valid payment details and authorize charges for your order.

  • Promotions may be offered separately and may have additional terms.

5. Shipping and Delivery

  • Processing time: 3–5 business days (custom orders may take longer).

  • Transit time: U.S. orders typically 3–5 business days; international orders may take 2–4 weeks depending on customs.

  • We provide tracking for all orders. Once an order leaves our facility, risk of loss passes to you.

  • See our Shipping Policy for full details.

6. Intellectual Property

  • All content on this site (text, images, logos, trademarks, etc.) is owned by Aura Charms or its licensors.

  • You may not reproduce, distribute, or exploit content without written permission.

7. Third-Party Tools and Links

  • We may provide access to third-party tools or links. These are provided “as is” and “as available” without warranties.

  • We are not responsible for the content, accuracy, or actions of third-party sites.

8. Shopify Relationship

Aura Charms is powered by Shopify, but all sales are made directly between you and Aura Charms. Shopify is not responsible for your transactions or purchases.

9. Feedback

If you submit reviews, ideas, or suggestions (“Feedback”), you grant us a license to use and share that content for business purposes. You agree your Feedback does not violate any third-party rights.

10. Errors and Omissions

From time to time, product descriptions, pricing, or availability may contain errors. We reserve the right to correct errors and cancel orders based on incorrect information.

11. Prohibited Uses

You agree not to use our Services for unlawful purposes, to infringe on intellectual property, to send spam, or to attempt to harm the site or its users.

12. Termination

We may suspend or terminate access to our Services at any time for violation of these Terms.

13. Disclaimer of Warranties

All products and Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, Aura Charms shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.

15. Indemnification

You agree to indemnify and hold harmless Aura Charms, its affiliates, and partners against any claims resulting from your violation of these Terms.

16. Governing Law

These Terms are governed by the laws of the State of Minnesota, U.S.A., and applicable federal law. You agree to jurisdiction in Olmsted County, Minnesota.

17. Entire Agreement

These Terms, together with our posted policies (Refund, Privacy, Shipping), constitute the entire agreement between you and Aura Charms.

18. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Services after changes constitutes acceptance.

19. Contact Information

For questions about these Terms:

Aura Charms
P.O. Box 9116
Rochester, MN 55903
Email: admin@auracharms.com
Phone: (507) 861-9064